Customer Testimonials
they always take such good care of me so i keep coming back! thank you bloomington peeps
Love it. Good experience. Wonderful customer service! Thanks a lot!!! Ermias and Zach are the best!
Very professional . Everything as promised . Good communication and delivery. Very satisfied . Solved post service issue promptly and efficient .
Kelly Rubbert was very friendly and professional. She asked questions about what I was having done and when I asked if I could have a tire alignment added to the work she helped me so much about that too It was a wonderful service experience and I will highly recommend Luther Kia of Bloomington. Thank you, Fran Likes
The service advisor Jeff is a pleasant and good person. He is very friendly and keeps me updated on the progress of service on my vehicle.
The staff was friendly and helpful they explained everything they would check. They gave me and approximate time it would take and were done on time.And then reviewed what they found.
We had a very good experience at Luther Kia. Sher is great to work with. He was helpful and patient when he taught us how to use the new car features.
I cannot say enough wonderful things about my experience at Luther Kia of Bloomington! From start to finish, Cheryl was absolutely amazing! She was prepared and ready for us when we arrived, incredibly personable, knowledgeable, patient, and genuinely helpful throughout the entire process of purchasing my new Kia Telluride.
What really stood out was how Cheryl went above and beyond in every way. She even climbed into the back seat of my old vehicle to help me figure out how to remove a car seat! That small gesture says so much about the kind of person she is. She truly ... Read More DealerRater - Oct 31, 2026
Dealerships new lounge is extremely comfortable and service video and friendly reception is always appreciated.
Smooth and professional. No games, no tricks and an extra $500 off for the HH holiday.
Spencer was outstanding in listening to what I needed and in communicating when work was done. Would highly recommend.
The new service department was clean and spacious. The staff were friendly and helpful. The waiting area was comfortable with sunlight streaming in.
They were amazing and very accommodating. They worked with us on seeing multiple different vehicles and even had them side-by-side to compare.Highly recommend.
Our second purchase from Luther Kia of Bloomington. The sorento we bought through Jim was seamless and stress free even though they were going through a pretty serious building project. Later when we saw all the new Tellurides they had in stock we decided to go for an upgrade to the x pro prestige. That thing is awesome! We got to experience the new building and Chris led us through another seamless trade and purchase. Mike in finance sealed the deal for us with ease. Didn’t feel pressured or rushed at any time. Great experience all around.
Nice people. Only problem was problem they "fixed" came back two days later. Now waiting on special order part to "fix" again.
The sales rep was very patient and helpful took their time. Did a lot of research for us. Still would’ve liked them to know more about the vehicle, but it’s not a vehicle. They normally have at the dealership. very nice kind and patient.
They were pleasant and efficient. I really liked the video as they were doing the work.
I received excellent service yesterday at KIA Bloomington. Kelley was my service representative. She answered all my questions thoroughly. My service was completed in less than one hour and I got a complimentary car wash. The new facility was so beautiful and clean.
My recent service experience with Luther Kia of Bloomington went great. My main point of contact was Ermias Yebyo who was super friendly and very professional. I also appreciated the communication methods used y the dealership and how frequently I was updated on the timing of the service work being done. Nice work!
Everyone was super friendly and kind. Appreciate their attentiveness to my needs and flexibility with my work schedule. I definitely will be referring others to this dealership!
Always professional customer service. Always completed on-time. Lyft ride to my workplace is an excellent added bonus.
The process with Eric was so quick and smooth. The communication started well before we got there and the car was waiting for us to test drive.
Good service. All of my questions were answered and service was done in a timely manner.
I have gone to this dealership a few times and every time I've had exceptional service. The person who helped me was named Oscar Diaz. He was friendly, knowledgeable and was very theral on the service that was being done. We left satisfied and will be coming back when services is needed again.
Amazing complex, service is thorough and Jeffery Mattson is outstanding. I will continue to be a Luther KIA customer.
They took care of any concern I had during the process of buying my new car
Great new facility! Appreciated the crew keeping me apprised of their progress, especially videos of the checks and procedures they performed.
Ermias was great in handling our recalls and regular maintenance service. Beautiful and efficient new space! ⭐️⭐️⭐️⭐️⭐️
Nice new facility and a friendly staff. Was in and out on schedule and all work was completed
Luther Kia did a great job of going above and beyond in ensuring we experienced minimal interruption while our vehicle was in service. The proactive communication and assistance with transportation was especially impactful.
Look at the other reviews all great and this place deserves it actually seem to want your business
It was such a good experience I'll recommend for anyone who's looking for
I brought my car into Kia Bloomington and Cooper absolutely went to bat for me. He didn’t just process the repair, he actually looked for goodwill warranty options and explained everything in plain English. No runaround, no surprises. He kept me in the loop, set realistic expectations, and made sure I understood what was covered and why. It honestly felt like he cared about helping, not just closing a ticket. Big thanks to Cooper and the team for making a tough situation way less stressful.
Always professional, friendly, and helpful. Dan Dingman has built a customer oriented team. A pleasure doing business with Luther Bloomington Kia.
Had an appointment to have service engineer soon light checked. Service person helped me right away and was very friendly. Received report on findings.
Facilities were great. Very clean waiting area The service representative was friendly and helpful. Kept me updated on the progress.
Edraudo did an excellent job. No pressure. Very knowledgeable. Explained the process and helped us with the vehicle selection.
The entire process was quite seamless/efficient. We were expecting a longer delay in getting back on the road but it was much faster….
Chris S and Justin H were extremely helpful with our new car - lease. Took time to make sure lease and financing was moving forward smoothly. Also took time to go through the setup screens and get the Kia access app loaded and setup. I highly recommend this dealership and these two are great to work with!
Congratulations on your new facility! Good bye Summer, Hello Fall! Thank you for your service—feeling ready for Winter.
Amazing. Purchased and getting the vehicle serviced at this location. Experience so far has been fantastic. Especially, Mr. Oscar Diaz, has been absolutely wonderful to work with.
Great Experience! Chris was great to work with along with the Finance Dept. Appreciate great Customer Service
Representative Ermias, was outstanding! All of the Svc needs for my 2019 Kia Soul was done perfectly!, and they even washed my car! During the svc waiting period, a couple of hours, as promised, they even shuttled me to MOA, where i shopped while waiting for repairs! Fantabulous !
Excellent service from purchasing our vehicle to maintaining it. The dealership was one of the reasons we traded in our Honda and went with a Kia!
Staff are friendly and knowledgeable. The newly built dealership is clean and convenient to my home.
The Bloomington dealership was under construction which made it very difficult to view all vehicles and colors. Found it difficult to park. People were great.
Great service. Friendly and attentive staff. Very comfortable and well appointed waiting area. I would recommend this dealer to anyone!
Great staff and easy process in and out in timely matter.love the newstore wow
Service was great! Chris was very thorough and stayed late to complete the sale. Mike stayed late as well to help with financing. I appreciated the willingness of the team to negotiate a little on the price to get it to a place where I was more comfortable
Service is good but their price is too high for simple oil change and multipoint inspection. If i do it outside, I would have done it in $50 Perks where in I paid more than double with no service deals or discount. Use their brand to charge more
Very easy and minimal pressure on going out and driving vehicles. Chris was very forward and finding the vehicle that we had seen on the showroom floor. A very comfortable experience!
My salesman Ryan was a no pressure salesman, which I really appreciated. Very knowledgeable about the cars in which he’s selling. He made buying a car quite easy.
They figured out the issue quickly and then did not recommend any unnecessary additional items to be fixed
By far the best vehicle-buying experience I’ve ever had, and that’s entirely because of Anel Sejdic.
From start to finish, Anel followed up, followed through, and always made sure we were taken care of. He was incredibly patient, accommodating, and never once made us feel pressured. When the 2023 Mazda CX-5 we initially considered didn’t work out, he continued helping us until we found the right vehicle: our 2024 Kia Sportage EX.
Anel went above and beyond by providing detailed, crystal-clear videos of the vehicle, worked with me to get to an OTD price we were comfortable with, and ... Read More DealerRater - Sep 9, 2026
Eduardo was very kind! He answered all our doubts and questions that we had. We left the dealership with a great deal and were very satisfied.
Very friendly advisor, kept me informed and updated on my vehicle, rather quick service on oil change
Jonathan was an amazing salesperson. He responded to my messages, was patient with my questions, and extremely knowledgeable about the vehicle I purchased. I have appreciated his help after my purchase and highly recommend him!
My wife and are driving our fourth Kia from Kia of Bloomington. That says something about the dealership and the maintenance department of this dealership.. We recently brought our Kia in for our 5000 mile check up we were greeted as if we were important not just a number or a signature on a piece of paper. I do understand why it is difficult to find good help in the day in which we live. I can tell you it’s because Kia Bloomington has the best sales people finance people and mechanic people the gentleman who checked our car in ... Read More DealerRater - Aug 31, 2026
I called a service advisor about 2pm and was scheduled for 8am next morning. 3 items for repair and said they could have vehicle all day. Received text vehicle was ready at about 1:30pm. Went to cashier about 4:30pm and they sent runner to bring vehicle to me. Thank you to Ermais, service tech and all involved with my vehicle.
My salesperson Andy was amazing and made everything fast and easy. Bobby in finance was great, as well! A process I expected to take four hours took less than two!
Great experience with everyone we came in contact with. Our sales person was extremely knowledgeable. I would highly recommend!
Everyone at this dealership was friendly and knowledgeable. They made every step of the process quick and easy.
My service rep Kelley was outstanding in every instance. I was a Kia fan already but after my experience I’m a lifer!!! Thank you Kelley!
Great experience, fastest car buying experience I've ever had. Management is phenomenal, my Salesman Jon was outstanding!
dropped my car off at 10:30am they had it all day, didn’t touch it. held it overnight and it took them two hours to do everything? they didn’t even do what i asked the only thing they did was new wipers and rotate my tires, when i asked for so much more to be done. i’m never bring my car back to this location. 😡
Professional courteous and knowledgeable staff. Service department always top rate. They take care of issues correctly.
Sales team was very good. I have a pretty good deal on my car, but not the best deal. I hope I made a good choice.
The new building is fantastic. Sales and financial team are great. Service manager was very helpful!
Shout out to my service advisor Spencer!! Like the new clean Kia dealership. Also love that thar your alignment and tire tread is checked automatically as you drive in. It is however becoming harder to get an appointment for service.
I am thoroughly impressed with your dealership and the new facility you have. I bet was treated very well, kept informed of what was happening with my car. You were thorough and caring. It seemed. I really enjoyed Spencer and the way he approaches you and treats you. I had no trouble with no one. It's a great place to go and I will be back.
I was very happy with my experience at your dealership Eric was wondering answered all of our questions.
Loved the new facility and space to be in as we waited. Check in throughough and friendly.
They updated their facilities. Absolutely beautiful walked in. Went to the front desk and received help immediately was very happy with the whole process of updating my lease on my next car.
Chad was great helping me with a major repair. He worked with KIA to get the repair approved under an expired warranty.
Great location. Great service. Work was done in a timely manner. I will recommend this dealership.
I had a great experience Anel was amazing he made everything go so smoothly. I test drove several vehicles. Loved all of them.
Jon and Bobby were great to work with. Tbe process was seamless and quick! Keep up the great work!!!
Eduardo G. Was especially helpful, all questions were answered, contact was friendly. Each step was made easy by Ryan in finance. The gentleman who taught us how to handle the electronics was outstanding. We could not ask for more! Thank to all at Bloomington KIA!
Good place to take your car front they will Kelly R she is Good human! They will tell you what your car need how they will fixed it t Thank them!!!!!!!!!!!!!!!!! 1000/1000 place to be
In booking the appointment, I specified just “the essentials” - oil change, filter and rotation. I was not thrilled with being inadvertently upsold the totally unnecessary 8K service, which doubled the cost of the service. Never going to happen again!
The new Luther Bloomington Kua dealership is great! I really appreciate the staff. Spencer has been great to work with.
Working with Rich was easy and he knows everything a person needs to know about buying a new car He’s a keeper Kia
Great service and very smooth transition from trading my old car to buying my new car!
I love the video that is sent out showing the work that was done. The associate that I worked with, Kelley, was great. She was very helpful and answered all my questions. My only complaint was wait time in general. It took 2.5 hours for the 8,000 mile service. Other than that, overall it was a wonderful experience.
Beautiful new space. Staff are very friendly. Service was quick and price was at the estimate price.
Great people in all there depends they treat you great even after the sale l have bought 3 cars from them
Excellent service, efficient and I think they helped me a lot with the solution of my optimal Kia.
Advisor Jeffrey Mattson is exceptional – cares about and listens to concerns as if it's his own car and relays a very kind and thoughtful energy. He reiterates work being done and delivers even better that the timelines quoted. He's awesome to work with! Also, I could take my Kia to another shop but never will because of the outstanding experiences I've had there and having a Soul that is well taken care of. Highly recommend Jeffery and the crew here.
Neng was great throughout the whole process. Really went the extra mile. Mo was great as well.
Beautiful dealership. Staff went above and beyond for me before I even stepped a foot into the dealership. Andy was an awesome salesman and Ryan explained the financing great.
Awesome service department; great communication and fair pricing. Chad is the best and no other place I will bring my Telluride for service! Keep up the great work! Thank you!
We've been purchasing vehicles for 35 years and Kia Luther was the best dealership we have ever worked with. Cheri, our sales representative and Ryan, our financing guy, were so, so easy to work with. We felt respected and listened to throughout the entire process - absolutely zero pressure. We live several hours away and would gladly drive back to this location to have our vehicle serviced, or make another purchase. We are so happy with our new Seltos!
Beautiful new space. Someone greeted me immediately both at drop off and pick up. Car was done quickly.
Ryan and everyone that works at this dealership that I was in contact with is wonderful to work with and I would recommend them to anyone!
Amazing customer service and smooth process. Was able to trade in my old SUV and get 2 new vehicle on the same day.
Jeffery went to bat for my situation to be covered under warranty. KIA Ubered me to Enterprise for a rental while the work was done. It was done quickly and at no cost to me
We received excellent customer service and our purchase was at a reasonable price. Our post-purchase customer service has been a 10/10 regarding checkins on our satisfaction with our purchase. Would highly recommend this KIA dealership and sales consultant, Neng, in a heartbeat!
This dealership is the best in my 70 yrs, I trust them and so responsive.ten stars!
Dealership is new and welcoming. Service waiting room is huge and comfortable. It has a great atmosphere.
My maintenance service visit was great, quick, friendly, & thorough. And I enjoyed their new space while waiting for my service in a fantastic atmosphere.
