Customer Testimonials

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DealerRater Jan 21, 2024

I did not have an appointment. My power steering hose was leaking. I stopped by the dealership. I was desperate. Even though I did not have an appointment, Mr. Mattson accepted my car. I explained the problem. Mr. Mattson offered to look at my car. Mr. Mattson is a perfect human being, and a superb service adviser. He said that this could be a $600 repair, and he added," let's see what we can do". He looked at my car and called upon a technician. The technician's name is Mr. Tristan. He started looking at my car. ...

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DealerRater Jan 17, 2024

It's just been a blessing to feel like they care. It's refreshing and professional and I didn't feel pressured or disrespected. The service department was kind and understanding. I called 5 Kia's and drove an hour and a half because they answered all my questions and I just felt safe to work with them and I could trust they were intelligent and straightforward...

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DealerRater Dec 29, 2023

We had an incredible experience with the team at Kia Bloomington. And my daughter loves her car!

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DealerRater Dec 16, 2023

You guys did a very good job on my car and the service guy was awesome.

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DealerRater Dec 15, 2023

I had a great experience. They very helpful and helped problem solve in order to take care of us.

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DealerRater Dec 15, 2023

We like this location. The people are very nice to deal with and quick service.

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DealerRater Dec 12, 2023

They contacted insurance for us, and kept us updated on the process and progress of repair.

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DealerRater Dec 12, 2023

I think you should expand the drive-up bay or at least modernize it like the one at the RB Honda dealership especially for the agents.

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DealerRater Dec 12, 2023

The experience with Jeff was very seamless. Everything was done very timely and I was updated along the way.

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DealerRater Dec 11, 2023

Chad O'bert was helpfull and friendly. Kept me updated and upfront on developments. Thank you

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DealerRater Dec 11, 2023

I had a great experience with James. He was very helpful and helped problem solve in order to find what we needed.

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DealerRater Dec 10, 2023

Friendly and knowledgeable. Accommodated my needs to make me feel more comfortable about my purchase.

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DealerRater Dec 10, 2023

The staff is knowledgeable and responsive to my needs. They were easy to work with and did a nice job on following up.

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DealerRater Dec 10, 2023

organized, welcoming place. clear on what time would have my service done and met that timing.

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DealerRater Dec 10, 2023

Oscar was great but the fact that I have to have a fifteen word minimum to state that is ridiculous.

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DealerRater Dec 9, 2023

The people I dealt with in the parts and service department, Oscar Diaz, Chad, Michelle, Melissa and Adam Bistodeau were all very friendly and helpful.

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DealerRater Dec 9, 2023

Always use this service center. Don’t remember the service provider but he was very helpful.

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DealerRater Dec 9, 2023

Dealer was very personable but also not too pushy and very knowledgeable about all the features that would appeal to me.

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DealerRater Dec 8, 2023

Super friendly staff and the car was ready right when they said it would be!

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DealerRater Dec 8, 2023

We were very impressed with all with whom we worked. Buying a new car can be stressful. The staff with whom we worked were true professionals and responsive to our questions and needs.

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DealerRater Dec 8, 2023

Great service - handled a warranty repair very professionally and promptly. Would recommend them very much!

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DealerRater Dec 8, 2023

All of the staff that I worked with were very personable, detailed, and answered all of my questions

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DealerRater Dec 8, 2023

This experience was very positive. Everyone I dealt with was attentive, knowledgeable and respectful of time.

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DealerRater Dec 8, 2023

Great experience. I am in the service business at a different dealer myself, so I do not typically have service done anywhere. I had a recall, so I had no choice but to come into Kia to have it done. I also requested some sunroof maintenance at the time because its a ton easier to just have it done then xxxxxx with it myself. My SA, Spencer, was awesome. He took great care of me. They took care of the repairs quickly, and did not dirty my very clean car along the way. When the time comes, I will purchase ...

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DealerRater Dec 8, 2023

Kind workers and willing to help. Great customer service. Completed my car in a fast time frame.

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DealerRater Dec 8, 2023

Jeff clearly explained what they would do with my vehicle. He was courteous, helpful and communicated well from start to finish. It looked like he enjoys his work!

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DealerRater Dec 7, 2023

Had preset appt. for xx. engine light ON. Suddenly my 2020 Telluride would not start, even with a AAA svc. call with booster jump. AAA towed vehicle to dealership. With backlog schedule, the KIA svc. mgr. was able to work my vehicle in. Took 4 days for repair due to back order on starter motor. Once completed, vehicle runs fine. Excellent service by Jeff Mattson, Svc. Mgr. who kept me updated on repair progress. I am very satisfied. Thank you.

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DealerRater Dec 7, 2023

I loved the I was welcomed to the Kia family of Minneapolis, Minnesota! You guys Rock!

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DealerRater Dec 7, 2023

Very great service. They were prompt and efficient with everything I asked them to check on my car. Thank you!

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DealerRater Dec 7, 2023

Easy to check in service manager was very polite and friendly and let me know what was happening throughout the process

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DealerRater Dec 7, 2023

I started using this dealership when the dealership i brought the car from could not give me the service times and needs i required to leave my car there so i called around and found the KIA dealership in Bloomington that had all the needs i wanted and since then they have done excellent service on my car and their employees are great to work with and do not lead you astray

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DealerRater Dec 6, 2023

We drove 2 hours to look at the 2020 Kia Niro. Tia Danh, salesman, was very helpful, he helped me, to be able drive it home same day. they did the prep while my daughter and I went for lunch. excellent service. Paid cash.

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DealerRater Dec 6, 2023

The staff is wonderful. The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I have been in, but it continued happening. This last visit my husband was with me and we again brought it up, and this time it was done correctly, but I don't think I should have to bring my husband or have to mention it every time.

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DealerRater Dec 6, 2023

Staff were personable and helpful about about my concerns about my car. Staff was more than accurate and honest about the time frame it would take for my appointment. The waiting nice clean and nice as usual.

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DealerRater Dec 6, 2023

The staff at Luther Bloomington provided great service. Always friendly. Love the text notifications and emails.

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DealerRater Dec 6, 2023

The service was excellent when I brought my car in for a few minor fixes, and my car was ready exactly around the time they said it would be.

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DealerRater Dec 6, 2023

The whole process was very easy and stress free. They offered ride share to and from my apartment while I waited for my car.

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DealerRater Dec 6, 2023

The staff at Luther Bloomington provided great service and made me feel welcome at the dealership.

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DealerRater Dec 6, 2023

Originally, I tried to make an appointment at the Brooklyn Park location and it was stressful because I felt that I would not be able to get it repaird any time soon. I decided to try the Bloomington location and the process was very easy. The customer service to set up the appointment was quick and to the point. The instructions on how to proceed were easy to navigate and bringing my.car in was just as simple. The assistance I received was very prompt and friendly. I was easily reassured of the process and the wait was as estimated. ...

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DealerRater Dec 6, 2023

Jeff is always pleasant to work with. The service is prompt and staff is courteous.

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DealerRater Dec 6, 2023

Wonderful service! Christine and her manager took the time with us and even stayed late when we first came in. Overall very kind. Seemed to care about us as customers and not just trying to make a sale.

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DealerRater Dec 6, 2023

We were well taken care of by Oscar in service. He listened to our concerns then thoroughly checked over our vehicle

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DealerRater Dec 6, 2023

Service requested by me and offered by service technician was delivered on time and within quoted estimate

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DealerRater Dec 5, 2023

Professional, courteous service. Service center was able to get our car in and out in a reasonable amount of time while I waited.

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DealerRater Dec 4, 2023

Cheri was helpful, communicative, easy to work with and made it overall a pleasant experience to be trading in my old vehicle and moving on to a new one.

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DealerRater Dec 4, 2023

Polite and friendly staff that always has a smile on their face, share realistic timing expectations for when service will be complete, and share upfront pricing.

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DealerRater Dec 3, 2023

Very good experience! When I called about the availability of the car I was looking at, Christine confirmed it still was and grabbed the key to make sure it would still be there. When I arrived it was waiting for me for a test drive. She had a great test drive route, and was very honest and transparent through the entire process.

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DealerRater Dec 3, 2023

Was pleasantly surprised to see the vehicle I was interested in was in front of showroom when I arrived . Jim R had contacted me the day before and I gave him an estimate time on when I would arrive the next day . He greeted us at the door and was extremely knowledgeable and accommodating throughout the entire process ! Highly recommend Jim and Kia of Bloomington ! Thank you!

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DealerRater Dec 3, 2023

Work gets done on time. Friendly and helpful staff. Questions answered satisfactory. Always appreciate the car wash.

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DealerRater Dec 3, 2023

very quickly and efficiently did everything I planned. Thank you very much for the excellent work.

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DealerRater Dec 2, 2023

They did a good job and it was done in a reasonable amount of time. I appreciate the ride to and from home.

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DealerRater Dec 1, 2023

Thanks Kia for the great services and always done in a timely manner with awesome salespeople

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DealerRater Dec 1, 2023

Great place to buy a car. Smart salespeople and great leadership. I highly recommend them.

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DealerRater Dec 1, 2023

Exemplary service; Jeff was very helpful and communicative through the whole prolonged process of getting warranty work done on the engine of our Niro.

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DealerRater Dec 1, 2023

This was for my Kia Forte's first required service, and the service was both thorough and timely

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DealerRater Dec 1, 2023

Jeff was awesome got me in and out in no time. I came out off there with more info about my car than I knew before. Very helpful also. Thanks Jeffrey Mattson.

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DealerRater Oct 8, 2023

Very nice and friendly staff. The dealership was very easy to navigate and any questions we had were answered!

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DealerRater Jun 21, 2023

Dealership was easy to find, but the lot was a little harder to navigate than I expected. Anel was the first salesman we saw and from that moment on he treated us well. He listened to what we wanted and responded with impeccable professionalism without going over the top. Very friendly, easy to work with, he sold a car to us without having to pressure us into anything we weren't ready for.

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DealerRater Apr 20, 2023

Working with Jim Remer is such a pleasure. Jim listens to what we are looking for and delivers every time! This is the second vehicle we have purchased through him and we will continue to come back to Jim. Great experience again!

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DealerRater Mar 23, 2023

I really enjoyed working with both Preston Simpson and Jeremy Archibald at this location. Preston was endlessly patient, both during the leasing process, and after I had to come back TWICE to get things I had left in my old car. Jeremy was funny and engaging and made the usually boring process of signing financial paperwork enjoyable. I have already recommended this location to my friends and family.

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DealerRater Mar 10, 2023

Jim was incredibly helpful with my purchase of my new Telluride! He answered my online prompt quickly and had the car ready for a test drive within my time line. The purchase was smooth and quick. He was gracious enough to show me all the new gadgets and buttons and how they work.

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DealerRater Mar 4, 2023

They got me the card I wanted and worked on getting the best deal for me with extras. Everyone was very nice and welcoming from the moment I made my first appointment with Rudy. I would definitely recommend this dealership to anyone looking for a Kia.

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DealerRater Jan 26, 2023

Everyone I worked with was friendly, knowledgeable, professional, and generally trying to make my experience as easy and hassle-free as possible...and it was! I'm shocked that I actually traded in a car and leased a new one as easily and quickly as I did. The amount of time spent in casual conversation with everyone far outweighed the amount of time it took to finalize the paperwork for the two transactions, but I don't feel like I was cheated or pressured into giving away or buying anything that I didn't expect or want. There was no pressure, ...

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DealerRater Jan 26, 2023

Great service, clean showroom, friendly associates, and easy to get your questions answered. Highly recommend!

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DealerRater Jan 24, 2023

I recently purchased a new Kia and the entire experience was great from start to finish. Anel was super helpful and paid attention to every detail as far as what I was looking for. Im super happy with my purchase and Kia of Bloomington

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DealerRater Dec 25, 2022

We had a wonderful experience! This is the first new car I have ever owned, so it was pretty exciting - our sales person was Mike Lipke and he couldn’t have been more helpful. Thank you, Mike and Bloomington Kia Rio!

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DealerRater Dec 17, 2022

I like the fact that they were very courteous and helpful and every way possible

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DealerRater Dec 5, 2022

EXCELLENT DEALER... Bought a pre-owned Ford Fusion, we were treated very well and the personal service was outstanding, highly recommend this business, and will refer friends.

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DealerRater Nov 28, 2022

Great customer service. Sales person was very helpful. Showed the ins and outs of the vehicle. Highly recommend Kia.

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DealerRater Sep 25, 2022

Great car buying experience all around from Cheri in sales to Jeremy in Finance. Thank you for making it simple, transparent, and painless!

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DealerRater Sep 17, 2022

This is our first Kia vehicle and Anel helped us find exactly what we were looking for even in this tough car market. Anel is very professional and personable. I recommend Luther Kia of Bloomington to any one looking to buy a Kia. I had a great experience with the whole Luther team including the finance part of the transaction.

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DealerRater Sep 15, 2022

Polite and honest. Smooth buying process, would definitely go back in the near future Thank you

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DealerRater Sep 10, 2022

We had a great experience at Bloomington Luther Kia. Everyone we spoke with was very helpful. Anel Sejdic was our salesman. Anel was professional, personable, knowledgeable and helpful. He helped us find the perfect car for us! When I came to pick up the car, Anel spent an hour and a half answered all my questions on his day off. I was so impressed by Anel and the service and help we got from him. We would highly recommend working with Bloomington Luther Kia!

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DealerRater Aug 18, 2022

I am a new customer and will be a repeat customer going forward . Jim Remer is excellent to work with! I value responsiveness, product knowledge, honesty, and timely communication. I found all of that at Luther Kia and in working with Jim.

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DealerRater Aug 10, 2022

Great service and Jim Remer is the best sales rep I have ever worked with

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DealerRater Aug 1, 2022

I've been working with Anel for a handful of months to find my first new car. He was very helpful answering my general car buying questions as well as specifics on the models I was looking at. Everyone was very transparent with the updates provided and the whole processes of buying my first car was extremely smooth.

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DealerRater Jul 25, 2022

Anel is hands down the best car salesman I have worked with!! I waited patiently for my car and he was so good at updating me and following up with me after I drove it off the lot. Throughout the entire process his focus was my happiness. Go see Anel. Now.

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DealerRater Jul 3, 2022

We recently returned two end-of-lease vehicles with the plan to lease two more. Christine S led us carefully through the process, listening carefully to our wants, suggesting upgrades she thought we might appreciate, and kept in regular communication with us while we waited for the new cars to arrive. When they did, she and the team made sure the cars were spotless and gleaming. She has an extraordinary eye for detail. She carefully explained the cars' features and had or found an answer to our every question. We worked with Justin, who took our needs seriously and persuaded us to ...

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DealerRater Jul 2, 2022

I am so impressed with how hard not only my salesperson Cheri but the finance guy worked to get me into the car I wanted. There was no pushy sales tactics like you find at most dealerships. I walked in said this is the car I want and I want this warranty and they made it happen. I would highly recommend anyone looking to buy a Kia in the near future to go talk with Cheri at Luther Kia of Bloomington. I will definitely be a returning customer when it comes time to get my next vehicle.

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DealerRater Jun 27, 2022

I called Luther Kia looking for a Kia Sportege. Rudy Reznicek answered my call I let him know what I was looking for. We set up an appointment for 230, when I got there Rudy had several lined up for me to try including one already at the door ready for me to test drive, which turned out to be the one I purchased. I highly recommend Rudy at Luther Kia. He was friendly, cordial and most important, he listened to what I wanted. Thank you Rudy!

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DealerRater Jun 23, 2022

Christine was Awesome to work with! The best car buying experience we have had ever!

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DealerRater May 27, 2022

Last night we were able to close on our new Kia Telluride. Throughout the process of looking at multiple dealers, including dealers across the country, I am happy to report, I found the best service not more than 20 miles from my home. I visited the dealer a coupe of times, sometimes speaking with Chris Stelljes and sometimes just bouncing question off the staff their. Every time I inquired about something they were respectful, and knowledgeable in their answers. I was quickly convinced that this was the place to buy. The service didn't stop with Chris, when we worked through ...

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DealerRater May 25, 2022

The best and most honest car buying experience ever! I bought the new 2022 Kia Stinger GT2 and my salesman Jim was awesome. I wasn’t sure if I wanted the Kia Stinger but after test driving one I knew I had to have the car. Only problem was I wanted a color this dealership didn’t have. Well, it wasn’t a problem because Jim did everything he could to get me the right color and I was able to pick up the exact car I wanted in one week! The no pressure sales team was refreshing, and my car ...

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DealerRater May 9, 2022

They had exactly what I wanted and were very helpful throughout the process. Wonderful team of employees to work with!

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DealerRater May 9, 2022

The General Manager Dan Dingmann & his entire staff resolved an issue I had with my new car. They were very knowledgeable, professional & friendly throughout the process! I highly recommend them and their dealership!

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DealerRater Apr 26, 2022

Pat C. Is always great to work with, always straight up front with everything, bought our last four KIAs from him. We could not be happier with our Carnival and my urban yellow EV6. Dan Dingmann also has been good at working with us for what ever we needed.

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DealerRater Apr 21, 2022

Jeff was very helpful with all my needs and promptly responded back when I needed answers.I am very happy with the communication from start to finish ever since my car broke down, very satisfied customer. Thank You all!! And... to the mechanic who did a great job fixing it!!!!! Cindy Huting ( WI)

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DealerRater Apr 11, 2022

Shari was great to work with. I will be coming back to this dealership again.

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DealerRater Mar 27, 2022

Everything was great from sales representative Mike Lipke, to the financial department. I was in and out in about an hour in my 2022 Kia Forte. I am more than happy with my experience at Luther Bloomington Kia. I would highly recommend to anyone who’s looking at a new or used car.

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DealerRater Mar 23, 2022

Best new car purchase experience! Christine is amazing and efficient. She kept me informed every step of the way. I couldn’t have asked for a better person to stand beside me the whole way through. I love my Telluride and it is well worth the wait!

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DealerRater Mar 8, 2022

Very nice people and kip was very helpful. I got a kia niro and it's amazing.

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DealerRater Mar 3, 2022

I'm experience at Luther Bloomington Kia was top notch! Very personal, no pressure atmosphere! Dan, Brandon and Jim were all great in my car buying experience. Would recommend Luther Bloomington Kia to anyone looking to purchase a vehicle!

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